Recent Cyber Monday specials from HP extended the offer of a totally free Nook. But the fine print suggests that free is not always free. Read on and learn how to shield yourself.
Nook not really free gift
During Cyber Monday, consumer Brian started looking for a brand new laptop. According to the Consumerist, he got a totally free Noon e-reader as part of the promotion. When Brian took the Ultrabook back because he did not want it anymore, he had to pay $99 plus tax for the E-reader still.
Not the only customer
Free Nook promotions are not entirely free, according to HP, and Brian isn't the only customer to run into this issue. Looking at the fine print of such promotions, it becomes clear that the "free Nook" really costs $99 plus tax. HP has claimed that the price listing as seems like also on a consumer's receipt is merely the way HP systems process orders - the consumer isn't charged the $99 at the time of purchase.
The consumer cannot get back the $106 they were charged for the promotion, and the company will not take back the free nook. An HP source said that the company will not take back the Nook or give a $106 refund for the gadget.
Wait, was not it a free Nook?
The terms of the transaction showed that the Nook price was actually bundled with the HP price instead of actually being a free product offered on top of the computer. The fine print is where all the essential data can be found.
The Nook cannot be returned, but it could be sold at the consumer's discretion - albeit at a loss - or given as a gift. That does not take the sting of the "free Nook" away, however. So take the experience of others to heart and be aware that free is not always free. Read the fine print!
Nook not really free gift
During Cyber Monday, consumer Brian started looking for a brand new laptop. According to the Consumerist, he got a totally free Noon e-reader as part of the promotion. When Brian took the Ultrabook back because he did not want it anymore, he had to pay $99 plus tax for the E-reader still.
Not the only customer
Free Nook promotions are not entirely free, according to HP, and Brian isn't the only customer to run into this issue. Looking at the fine print of such promotions, it becomes clear that the "free Nook" really costs $99 plus tax. HP has claimed that the price listing as seems like also on a consumer's receipt is merely the way HP systems process orders - the consumer isn't charged the $99 at the time of purchase.
The consumer cannot get back the $106 they were charged for the promotion, and the company will not take back the free nook. An HP source said that the company will not take back the Nook or give a $106 refund for the gadget.
Wait, was not it a free Nook?
The terms of the transaction showed that the Nook price was actually bundled with the HP price instead of actually being a free product offered on top of the computer. The fine print is where all the essential data can be found.
The Nook cannot be returned, but it could be sold at the consumer's discretion - albeit at a loss - or given as a gift. That does not take the sting of the "free Nook" away, however. So take the experience of others to heart and be aware that free is not always free. Read the fine print!
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